Action Industrial Catering is now Civeo Australia Pty Ltd

Civeo Pty Ltd (Civeo) is a global workforce accommodations specialist dedicated to helping people maintain healthy, productive and connected lives while living and working away from home.

As one of the world’s largest integrated providers of workforce accommodations, Civeo operates over 14,000 rooms in Queensland, New South Wales and some of the most remote parts of Western Australia. Our accommodation assets have been home to thousands of guests, spanning more than two decades. Whether we’re operating our own assets, or providing integrated services for partners, caring for our clients’ people is what we do best.

Our Company Mission is to provide, “Remarkable Experiences for the people and communities we serve.”

We form part of Civeo Corporation (NYSE:CVEO), a global company with regional operations in Australia, the United States and Canada and a combined total of over 30,000 owned rooms. Our villages are the next best thing to home – safe, comfortable and efficient living environments where guests can rest and recharge.

In July 2019, Civeo acquired Action Industrial Catering (Action) to augment our integrated services solutions.

For over 25 years, Action has provided a personalised approach to hospitality services for Western Australia’s remote workforce accommodation sector. Operating in some of the most remote parts of Australia, Action’s strong regional reputation is built around one simple, yet key, value:

Exceptional food and a great experience, delivered by dedicated and talented people, safely.

It is a value that sets Action apart from other operators.

In November 2020 Action continues to be staffed by the same team of dedicated, hands-on people, led by Kim Irvine, General Manager, who deliver the same service and the same product. The only difference is that Action is now part of a larger group and clients receive additional benefits, including Civeo’s internationally recognised health, safety, quality and environmental (HSQE) ISO standards.

Being part of a larger group also provides the Action team with access to additional solutions and support from Civeo teams spanning operations, procurement, finance, HR, HSQE, marketing and the executive committee. Through a proactive program of employee engagement activities, secondments and communications, the Civeo and Action teams have successfully, and proudly, integrated to become ‘One Team’ with a culture based on the core values:

Safety, Care, Integrity, Excellence and Collaboration.

Over a year on from the acquisition, with input from both small and large long-term clients, Action and Civeo feel it’s the natural time to change the logo.

From 30 November 2020, Action is therefore to be known as Civeo. The Civeo brand is gradually being phased into all Action sites and communications, including the website. It is anticipated it will take six to twelve months to complete the rebrand.

While the Action name has changed to Civeo, the core offering remains:

To provide a wide and comprehensive range of services on client-owned villages in Western Australia across resources, construction and mining sectors, delivered by a dedicated hands-on team. We are committed to continually meeting the needs of all our clients, both small and large, in an effective, efficient and proactive way.

AIC awarded FMG Kangi Village contract – Solomon Hub

AIC has been successful in its bid to secure a 3 year contract with 2 additional 1 year options for the provision of Catering & Support Services for FMG’s 1850 room Kangi Village, based within the Solomon Hub, Pilbara Region.

The contract mobilised on Friday 29th July 2016 with a smooth transition from the incumbent Morris Corporation over to AIC.

Services include the managing of Catering, Accommodation, Cleaning, Wet mess and Health & Lifestyle gyms and incorporate the sites busy Aerodrome facilities.

As one of the last remaining WA owned and operated Catering and Support Services provider AIC have been affiliated with FMG since 2007 having managed the Catering, and Facilities services across the majority of FMG’s previous Rail Camp operations. This new opportunity allows AIC to extend and firmly establish their position as a ‘Quality Service Provider’ with the Pilbara region.



National Reconciliation Week

National Reconciliation Week 2016 is now complete!

Action Industrial Catering (AIC) celebrated and recognised the week by hosting a morning tea.

An acknowledgment of country was delivered by the Human Resources Advisor before we commenced the NRW celebrations. We displayed the interactive National NRW (National Reconciliation Week) posters around the office to encourage awareness and attendance and listed the event online on the Reconciliation Australia website. Every employee was given a badge with the Aboriginal and Torres Strait Islander flags to wear for the week as a symbol of respect. This act demonstrates Australia’s recognition of its First Peoples and promotes a sense of community partnership and a commitment to reconciliation.

NAIDOC week which is soon approaching. Follow us to see what we have planned.

#NRW2016  ,  j





National Reconciliation Week (NRW) is celebrated across Australia each year between 27 May and 3 June, commemorating two significant milestones: the anniversaries of the 1967 referendum and the High Court Mabo decision. Action Industrial Catering Pty Ltd (AIC) is committed to developing relationships of trust and respect with Indigenous communities across Australia, and we aim to develop an understanding and awareness of culture throughout our business. As a part of our dedication to our RAP, we will be participating in NRW this year.

The theme for NRW 2016, ‘Our History, Our Story, Our Future’ is derived from the State of Reconciliation in Australia report, which asks all Australians to reflect on our national identity, and the place of Aboriginal and Torres Strait Islander histories, cultures and rights in our nation’s story.

‘Our History’ reminds us all that historical acceptance is essential to our reconciliation journey. Historical acceptance will exist when all Australians understand and accept the fact that past laws, practices and policies deeply affected the lives of Aboriginal and Torres Strait Islander peoples, often having devastating immediate impacts and causing much of the disadvantage that exists today. It is also a commitment to ensuring these wrongs are never repeated in the future.

‘Our Story’ reflects the fact that the journey towards reconciliation forms a significant part of Australia’s story, as do the stories of both trauma and triumph told by Aboriginal and Torres Strait Islander peoples. It also encourages each and every one of us to make reconciliation part of our own story.

‘Our Future’ reinforces that reconciliation must live in the hearts, minds and actions of all Australians as we move forward, in the knowledge that we believe in fairness for everyone, that our diversity makes us richer, and that together, we are stronger.

Follow us on LinkedIn to see what we are getting up to over the next week for reconciliation! #NRW2016

Innovations: EcoVim

The Eco-SystemTM, a revolutionary and environmentally-friendly on-site organic waste conversion Technology reduces the weight and volume of food waste and scraps by 85 to 93 percent and converts them into high-density sterile biomass particles in 4~23 hours.
The Biomass particles can be converted to use for rich soil amendments by mixing 8~9:1 with soil.

The Eco-SystemTM utilises a proprietary decomposition and conversion batch process without the use of en-zymes, fresh water or venting. There is no negative envi-ronmental damage from BOD Or TSS. The Eco-System TM effectively reduces the overall cost of waste hauling and composting with zero sewer and land-fill impact.

Easy to install, operate and maintain, the Eco-SystemTM employs smart heat energy and water Recycling technology. Restaurants, supermarkets, hospi-tals, military, correction facilities, Cruise-ships, hotels, colleges and universities, public institutions conscious of “Green Initiatives” and diversion goals can effectively achieve their goals while reducing trash related
Vermin, odor and waste related costs associated with food waste.

  • Easy to operate
  • Effectively controls food odors
  • Completes cycle in 6 to 23 hours
  • Reduces organic waste by 85~93%
  • Reduces waste hauling and trash liner costs
  • No fresh water or en-zymes required
  • Converts organic waste into re-usable end-products
  • All in a space saving footprint



Innovations: Recycling on Remote Sites

Initiative to support Recycling On Remote Sites

  • Will assist our clients in meeting Environmental Obligations
  • Recycling more items than usual Glass, Cardboard & Aluminium Cans
  • Deposited at nearest township waste facility where possible
  • Reduced landfill impact where Landfill sites are in use
  • Minimal cost compared to road transport to Perth
  • Items can be taken to township on scheduled contractual journeys
  • Records can be maintained to highlight environmental impact reduction
Items considered for Recycling
  • Air Conditioners and White Goods
  • Aluminum Cans and Glass Bottles / Jars
  • Batteries (AAA, AA, 9V, vehicle type)
  • Deep Fryer Oil
  • Globes (Energy Efficient, Filament Type, Fluorescent Tubes)
  • Food Waste
  • Paper, Cardboard & Plastics
  • Printer Cartridges
  • Scrap Metal
  • Smoke Detectors
  • Recycling for Site using OSH-FRM-063 Recycling Program


Innovations: GPS Vehicle Tracking

Safety and Fleet Management Solution

  • Reduce unnecessary vehicle expenses including fuel costs
  • Customisable to individual business requirements
  • Ensures compliance to Work Health & Safety legislation
  • Monitor the behavior of individual drivers
  • Identify vehicle location at any time live for effective asset management
  • Locate stolen vehicles easily for faster recovery
  • Customisable reporting
  • Adherence to company rules and regulations
  • Lone worker safety
  • Journey Management
  • Easy installation and set-up
  • Support for effective employee performance management
Notification Examples:
  • Speeding
  • Harsh Acceleration / Braking
  • Harsh Cornering
  • Vehicle Impact
  • Seatbelts not worn
  • Excessive Idling (Fuel consumption)


Innovations: iPad Site Auditing

Safety and Operational iPad Auditing on Site


  • MYOSH Safety Management System App’s for improved web based connectivity
  • Offline audits can be completed in the field
  • Automatically synchronises with web based MYOSH over Wi-Fi
  • Provides instant access to all safety documentation
  • Improved supervisor time management
  • Reduced double handling to input data records
  • Light weight for carrying and using
  • Long lasting battery with compact size
  • Ability to restrict access to unrequired app’s.

Tasks completion includes;

  • Mobile Equipment Pass Out Verifications
  • Area specific auditing for operational compliance
  • HSE auditing for all safety requirements
  • Direct recording of Safe Act Observations in the field
  • Incidents can be entered direct whilst at the incident location
  • Hazards identified can be immediately entered more efficiently, and
  • Incidents can be discussed with employees providing statistical graphing visuals.

Innovations: Freshly Squeezed Orange Juicer

There is nothing quite as satisfying as a glass of freshly squeezed orange juice.

These highly engineered machines chill, cut and squeeze fresh oranges into a cup for immediate consumption, and with few components it makes cleaning and maintenance a practical service option.

Commitments: Staying Healthy

As a company, our focus is to be proactive rather than reactive in the injury and health management of our clients’ employees.  AIC works in conjunction with a privately owned consultancy company which specializes in providing on-site injury and health management services to a range of corporate clients, with a special interest and experience in the mining industry. Learn more…

Innovations: Dyson ‘Air Hand’ Dryers

The Dyson ‘Air Hand’ Dryer adds a new level of hygiene safety and service. Living in an environment where germs and bacteria can travel quickly personal hygiene is a key factor. The Dyson ‘Air Hand’ Dryer uses a HEPA filter which eliminates 99.9% of bacteria and viruses in the air.